For a complete money refund, TJ Maxx accepts the perfume returned with the receipt under 30days of purchase. TJ Maxx alternatively, gives a store credit at the perfume’s current price in place of a refund or an absence of a receipt when the perfume is returned after the 30days of its purchase. The customer will be asked to provide their name, address, a valid government-issued photo ID, and signature for a return without receipt.
How Does the TJ Maxx Perfume Return Policy Work?
Sometimes when perfumes are purchased In-store or online, they come faulty, and there’s no guarantee the contents within the bottle will appeal to our taste as the perfume may seem substandard. There are also cases where the cologne has been tampered with, resulting in a damaged seal and spillage but thankfully, TJ Maxx’s perfume return policy allows its customers to return colognes that leave them unsatisfied.
With this flexible perfume return policy, you need not freight over your purchased item. Simply use these three easy steps to get your full refund or an equivalent of your refund:
Return the perfume with the registered receipt issued at the time of purchase within 30days of the purchase for your full refund or merchandise credit.
Without a receipt or after 30days, TJ Maxx will still accept the item but with no cash refund. However, a TJ Maxx gift card containing a merchandise credit will be offered, alternatively.
Bear in mind, that the name on your Valid Government-issued photo ID and that of the merchandise credit must match or the merchandise credit will be invalid.
Can You Return an Already Used Perfume to TJ Maxx?
The item will be accepted if you find faults with it before it is opened. You mustn’t use or tamper with an item you wish to return, so it may still be eligible for return after faults are detected. Remember to return with your receipt of purchase and/or do so within 30days of purchasing the perfume. After the 30days, you’d be given a merchandise credit as against a cash refund.
Is It Possible to Return a Perfume to TJ Maxx with no Receipt?
Yes, you can return a perfume without a receipt of initial purchase to a TJ Maxx store. But you would most likely be issued a store credit by a sales representative. The store credit will contain the equivalent of the current sales price at which the item sells. You can then buy any other item at the price of the one returned.
How Can You Return a Perfume Purchased Online to TJ Maxx?
Perfumes bought online can be returned in-store or by mail within 40days of ordering the item. The slip used in packaging your order serves as the receipt. Although, expect the handling and return shipping fee at a rate of $9.99 to be deducted from your refund. But to avoid this, you can return the item, in in-person to any TJ Maxx store closest to you. This comes at no added cost as it is FREE.
How Long Does TJ Maxx Perfume Refund Process take?
The perfume refund process is instant at TJ Maxx if the requirements for returns are met in line with the set time frame. However, your bank may delay by a few days in crediting your account. This generally depends on where you bank. It may take approximately 10-14 working days before the refund is returned to your bank account if your perfume was returned by mail. The refund is made through the original payment channel.
Can a Perfume Bought at TJ Maxx be Exchanged at Marshalls and Home goods?
Unfortunately, you cannot return a perfume bought at TJ Maxx at any sister store of the TJX group. It may seem possible to you because, TJ Maxx, Marshalls, Sierra Trading Post, and Homegoods are owned by the same parent group but you can’t exchange products between them. You can only return to the store where you bought your item.
Conclusion
Going by everything on the perfume return policy at TJ Maxx, you should have no problems returning faulty perfumes. Rest assured that you can shop comfortably and return products with your refund/exchange guaranteed. TJ Maxx has a reliable perfume refund policy if the conditions for return within 30days of purchase are adhered to. For online purchases, the policy allows for a 40-day return window.
- Does TJ Maxx Store Credit Work?
When an item is no longer eligible for return in exchange for money, TJ Maxx may offer store credit of equal value for that item which can be used to purchase any item of choice in the store.
- What Products Should I Not Returned to TJ Maxx?
You cannot return already used items. TJ Maxx may not allow the return of certain personal items such as lingerie, swimwear e.t.c. Items costing above $1000 may also not be accepted for in-store return. Similarly, washed clothes or lingerie without original labels, handbags priced above $499.99, and items not in their original state may be rejected.
- Can I Return the Item to a Different TJ Maxx Store from Where I Made the First Purchase?
Yes, you can. You may return the item to any TJ Maxx store near you. You are not required to return the item to the specific store in which you first purchased it.
- Can I Exchange a product by mail I bought online?
Unfortunately, you cannot exchange an item you bought online by mail, because inventories at TJ Maxx change rapidly online.
